Legal notice

Store Name

JEX Jewelry Gallery



Sales Manager

Representative Director Nobuko Fujimoto


Nihon Gem Center Building, 3-2-1 Minami-Senba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan


Phone: 06-6244-1821
FAX: 06-6243-1233
Contact us by phone or fax Click here to contact us by form

Selling price

Listed on each product detail page
Some products may have a limited number of items.

Fees other than selling price

  • Consumption tax
  • Shipping fee: Shipping fee varies by region. Click here for details.
  • Handling charge for cash on delivery mailing, etc. (varies depending on the purchase price)
  • Bank and postal service charges

Products handled

Gems and jewelry (diamonds, brand-name items, etc.)

Licenses and Qualifications

Secondhand dealer's license No. 621110700740 issued by Osaka Prefectural Public Safety Commission

Payment Method

  • Credit card payment
  • Bank transfer
  • Postal transfer
  • Cash on delivery

Payment period

  • Credit card payment: The date of debit by each credit card company
  • Bank transfer and postal money order (prepayment): Within 7 days of order in the case of bank
    transfer* If payment
    cannot be confirmed, the order will be cancelled.
  • Cash on delivery (COD): At the time of delivery

Sales quantity

We also sell our products in stores.
Because we handle one-of-a-kind items, we communicate with our departments in a timely manner and take the utmost care to avoid duplicate sales on the Internet and in our stores, but there is still a possibility that an item may have been sold in a store just a few minutes after you have completed the online transaction. However, there is still a possibility that a duplicate has been sold in a store just a few minutes before the online transaction.
Please understand that a contract is considered to have been concluded when our staff sends you a contact e-mail after your purchase.
We apologize for any inconvenience this may cause.

Time of delivery

Bank transfer: If not otherwise specified, within 3 business days after confirmation of payment
Credit card payment and cash on delivery: If not otherwise specified, within 3 business days after order is placed

Returns and Exchanges

Returns: We do not accept returns for customer's convenience. We will issue a refund at our expense if the product is damaged or if we are the cause of the problem.
Defective merchandise : Please contact us within 3 days of receiving the merchandise and return it to us (freight collect).
Please be sure to contact us before sending the item back.
We will refund your money as soon as we receive the product.