Using video calls, our expert staff will guide you through the products and answer your various jewelry-related questions directly.

How to apply

Please fill out the following form to apply.

• Product(s) you wish to view: Please provide the product(s) you wish to view on Remote Shopping or the specific product number(s) you wish to view.
• Desired date and time: The service will be available between 12:00 and 17:00 on business days. Please let us know your preferred date and time up to the third choice.
• The event will be held via zoom.
• For smartphones, you will need to download the app
  • Click here to download the zoom application (free of charge).

We will also send you the operation manual for zoom by e-mail.
Please note that we may not be able to meet your request due to product or store availability.